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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how to select an enterprise resource planning (ERP) system that fits your South African business. Our guide offers critical steps, evaluation criteria, and implementation strategies tailored for medium and large enterprises.
In today's competitive landscape, selecting the right Enterprise Resource Planning (ERP) system is crucial for optimizing business processes and enhancing operational efficiency. This guide provides enterprise, corporate, and medium-sized businesses in South Africa with an in-depth look at the selection process, ensuring that your organization makes an informed decision tailored to your specific needs.
Enterprise Resource Planning systems integrate various business processes across an organization into a unified system. This integration allows for improved data flow, streamlined processes, and better decision-making capabilities. Key functions of ERP systems typically include:
Before selecting an ERP system, it is essential to define your organization's specific needs. Consider conducting a thorough analysis involving key stakeholders across departments to assess current challenges and requirements. This analysis should address:
Once your business needs are clearly defined, you can begin evaluating potential ERP systems. Pay close attention to the following features:
ERP systems can be deployed in various ways to suit your organization’s infrastructure and preferences:
Budgeting is a crucial aspect of the ERP selection process. Consider all potential costs involved:
Once you shortlist potential ERP systems, evaluate the vendors based on:
Regularly involve stakeholders in the testing phase, where you review system functionalities against your requirements. This phase should include:
Once a decision is made, careful implementation and change management strategies are vital. Successful adoption typically requires:
Choosing the right ERP system can transform your organization's operations, but it requires careful analysis, strategic planning, and involvement of key stakeholders. By following this comprehensive guide, South African enterprises can navigate the complexities of ERP selection to find a solution that aligns with their business objectives and leads to lasting success.
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data manages and continuously expand our own API where our customers would integrate and utilize our omnichannel services. We also provide integration services as part of creating digital workflows where our customers have publicly exposed APIs providing access to internal data and services.
Supports electronic “card not present” payment integration to secure ecommerce payment gateways. This enables tracking and reconciliation of digital payments for the ease of the consumer, and improved collections for our customers.
Bidvest Data provides end to end complex WhatsApp for business solutions driven through API integrations. This includes all WhatsApp template sending, self help services, with view and request statements services, make payments, and chat to live agents.
Provides pre-defined menu driven structured conversation, generative AI with natural language processing, and seamless transition to live agent chat support for a unique customer experience across various messaging platforms.