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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Learn how to configure bulk communication systems effectively for your enterprise. This guide covers system setup, best practices, and compliance with POPIA for South African businesses.
In today's fast-paced business environment, effective communication is essential for enterprises to engage with customers, stakeholders, and employees. Configuring bulk communication systems can revolutionize how organizations disseminate information at scale. This comprehensive guide explores the best practices, integration strategies, and operational considerations for successfully implementing bulk communication solutions, tailored for South African enterprises.
Bulk communication systems enable organizations to send high volumes of messages to a large audience through various channels, including SMS, email, and WhatsApp. These systems are critical for businesses in sectors like financial services, healthcare, and telecommunications, where timely notifications can enhance customer engagement and compliance with regulations.
Configuring your bulk communication system involves a series of strategic steps aimed at maximizing effectiveness and ensuring compliance with local regulations, particularly the Protection of Personal Information Act (POPIA) in South Africa.
Navigating the complexities of compliance is critical when configuring bulk communication systems, especially in regard to POPIA. Organizations must ensure that messages can be sent only to recipients who have given their explicit consent.
Effectively configuring bulk communication systems is integral to facilitating timely and impactful interactions across South African enterprises. By following these guidelines, organizations can enhance their outreach efforts while maintaining compliance with regulations. The ability to communicate efficiently with customers and stakeholders ultimately drives better business outcomes and fosters long-lasting relationships.
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We set up and generate transactional communication at scale, accepting diverse data streams, managing template libraries, and supporting business rules and error handling. Projects are developed in UAT and PROD environments following agile methodologies with JIRA support. We facilitate large batch processing via secure data transfer and accommodate small batch or singular sending via API. We generate content for multiple delivery channels, implementing failover where needed.
Get answers to common questions about Transactional Communication
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience











