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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore a comprehensive guide on booking WhatsApp for Business services tailored for enterprises in South Africa. Learn the necessary steps, key benefits, and best practices.
In today's fast-paced digital landscape, businesses need efficient communication channels to connect with customers effectively. WhatsApp for Business offers a versatile platform tailored for enterprises, allowing seamless interactions and enhanced customer service. If you're an IT decision-maker, procurement manager, or operational head seeking to leverage WhatsApp for your business in South Africa, this guide provides comprehensive steps on how to book WhatsApp for Business services in your area.
WhatsApp for Business is an official app designed to help businesses communicate with their customers more efficiently. It includes features such as automated messages, quick replies, and contact labels, enabling better customer relationship management and streamlining communication. The service is especially beneficial for enterprises targeting a wide audience across various sectors, such as financial services, healthcare, and logistics.
Booking WhatsApp for Business services involves several key steps, which can ensure a seamless integration with your existing communication strategy.
Before diving into booking the service, evaluate your enterprise's specific requirements:
Locate certified service providers that offer WhatsApp for Business in your area. Ensure they meet the following criteria:
Reach out to your chosen service provider to schedule an initial consultation. During this session, discuss:
Upon agreeing on terms, review the service agreement carefully before signing:
After finalizing your agreement, your service provider will initiate the setup:
Incorporating WhatsApp for Business can yield numerous advantages for enterprises, such as:
Booking WhatsApp for Business services in your area is a strategic decision that can revolutionize your enterprise's communication strategy. By following the outlined steps, businesses can ensure a successful implementation that aligns with their operational needs. With a strong emphasis on compliance, scalability, and user engagement, WhatsApp presents a powerful tool for enhancing customer relationships and driving business growth.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about Whatsapp For Business
Discover our comprehensive solution features designed to transform your business communication experience
Structured menu driven chatbot supported with AI and natural language processing, incorporating selection lists, click buttons and short cut keys. Language options, where the end user can select to be serviced in a predefined language of choice.
Our omnichannel service includes the delivery of large file batch WhatsApp template messages. A single file drives channel selection, including WhatsApp template messaging. Where Bidvest Data manages the self-help WhatsApp service, the messages can be distributed on this channel, or an alternative WhatsApp number can be created for bulk delivery of outbound template messages.
Seamless handing over to a live agent for chat support on our live agent chat portal and handing back to chatbot mode once the query has been resolved.
End user access to account information driven through API or as part of our document archive platform, and delivered inline as data, PDF, or access to a personalized unique microsite through URL, for a rich content service environment.
Supports electronic “card not present” payment integration to secure ecommerce payment gateways. This enables tracking and reconciliation of digital payments for the ease of the consumer, and improved collections for our customers.