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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how email services with reporting capabilities enhance communication for enterprises. Learn about functionalities, data analysis, compliance, and decision-making benefits.
In the digital age, effective email communication remains a cornerstone of business operations, particularly for enterprises handling large volumes of transactions and interactions. An email service integrated with reporting capabilities provides organizations with the tools to monitor, analyze, and optimize their email communications, ensuring compliance, enhancing engagement, and driving operational efficiency. This comprehensive guide delves into how email services with reporting functionality work and the invaluable benefits they offer to medium and large enterprises in South Africa.
Email services serve as robust platforms for sending, receiving, and managing email communications within and outside an organization. For enterprises, choosing the right email service is critical, as it enhances internal collaboration and external communication with clients, suppliers, and partners. A basic email service covers essential functionality such as:
Reporting capabilities transform basic email services into strategic communication tools. By integrating analytics and reporting functions, businesses can gain valuable insights into their email communication efforts. The key features of email reporting include:
Implementing an email service with reporting capabilities requires a systematic approach. Here’s a breakdown of the process:
Choose a reliable email service provider with robust reporting capabilities that fits your enterprise needs. Opt for a platform that supports API integration, allowing seamless interaction with existing software tools.
Create and configure email campaigns, including templated communications for consistency in branding and messaging. Implement segments to tailor content to specific audience needs.
Distribute emails to selected recipients and ensure compliance with local regulations, such as POPIA, which governs personal information protection.
As recipients interact with the email, data is collected regarding opens, clicks, and other engagement metrics, thanks to embedded tracking technologies.
Utilize the reporting dashboard to analyze collected data and derive insights related to campaign performance, audience behavior, and future strategies.
Integrating email services with reporting capabilities offers numerous benefits for enterprises, including:
In conclusion, an email service with reporting functionalities is essential for enterprises looking to enhance their communication strategies. By implementing a comprehensive email service that includes robust reporting, organizations can transform their email communications into powerful tools for engagement, analysis, and compliance. For businesses in South Africa striving for excellence, investing in a high-quality email service is a strategic move that promises operational efficiencies and improved customer relations.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.
Get answers to common questions about EMAIL