Knowledge Hub
Sharing insights & actionable advice
Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
Please wait while we prepare your content...
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore how South African enterprises can effectively get quotes for transactional SMS services, enhancing customer communication with reliable messaging solutions.
In the modern business landscape, transactional SMS services have emerged as a vital communication tool for enterprises across various sectors in South Africa. Whether for sending appointment reminders, transaction alerts, or customer notifications, these services enhance customer engagement and streamline operational processes. This comprehensive guide explores the essential considerations and steps necessary for getting quotes for transactional SMS services tailored to the specific needs of medium to large enterprises.
Transactional SMS refers to essential communication messages sent to end-users, typically triggered by user interactions or specific events. These messages are crucial for maintaining customer relationships and ensuring seamless communication regarding important transactions. Examples of transactional SMS include:
For enterprise-level operations, investing in transactional SMS services can yield significant benefits:
When seeking quotes for transactional SMS services, it's essential to evaluate several factors to ensure you choose the right provider:
Identify the expected volume of transactional messages you plan to send. Most providers offer tiered pricing based on message volume, which can impact overall costs.
Evaluate the provider's infrastructure for message delivery speed and reliability. A service with a high uptime guarantee (99.9% or above) is crucial to ensuring timely communication.
Make sure the provider complies with South African regulations such as POPIA (Protection of Personal Information Act). Security features like encryption should also be part of their offering.
Check if the SMS service allows for personalization of messages, which can enhance customer engagement.
Evaluate the level of customer support provided, especially during critical times, as well as the ease of integrating their APIs with your existing systems.
Getting quotes for transactional SMS services involves several practical actions:
Transactional SMS services are an integral part of a modern communication strategy for enterprises in South Africa. By following this guide to request quotes and evaluate providers effectively, you ensure that your organization can capitalize on fast, reliable, and secure messaging that resonates with customers and supports operational excellence.
Get started today and see immediate results
Get answers to common questions about Transactional Communication
We set up and generate transactional communication at scale, accepting diverse data streams, managing template libraries, and supporting business rules and error handling. Projects are developed in UAT and PROD environments following agile methodologies with JIRA support. We facilitate large batch processing via secure data transfer and accommodate small batch or singular sending via API. We generate content for multiple delivery channels, implementing failover where needed.
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
