Knowledge Hub
Sharing insights & actionable advice
Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
Please wait while we prepare your content...
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore the benefits and best practices of external notification integration in healthcare. Learn how to enhance patient engagement and operational efficiency through effective communication strategies.
In the ever-evolving landscape of healthcare, the need for effective communication has never been more crucial. External notification integration for healthcare organizations serves as a pivotal solution, allowing for seamless sharing of information between providers, patients, and external systems. This comprehensive guide explores the various components, benefits, and best practices associated with implementing external notification systems in the healthcare sector.
External notification integration involves the process of linking healthcare systems with external communication platforms to deliver timely notifications regarding patient appointments, medication reminders, lab results, and critical alerts. This integration helps healthcare organizations not only improve patient outcomes but also streamline internal operations.
The benefits of integrating external notifications into healthcare operations are substantial, providing both patient and administrative advantages:
Timely notifications keep patients informed and engaged, reducing the likelihood of missed appointments and enhancing adherence to treatment plans.
Automation reduces the workload on staff, allowing them to focus on patient care rather than administrative tasks.
By providing timely updates, healthcare organizations can enhance treatment adherence, leading to better health outcomes.
The successful implementation of external notification integration requires careful planning and consideration of various factors. Here are some best practices for healthcare organizations:
External notification integration can transform various aspects of healthcare operations. Here are some specific use cases:
Automated reminders sent via SMS or email reduce no-show rates and improve adherence to scheduled visits, ensuring that healthcare facilities optimize their appointment schedules.
Sending patients reminders for medication refills and dosages helps improve compliance and overall health outcomes.
Organizations must measure the effectiveness of their external notification integration through key performance indicators (KPIs). Some essential metrics include:
The integration of external notifications within healthcare systems represents a transformative opportunity for organizations to enhance patient engagement and operational efficiency. By implementing these strategies, healthcare providers can improve communication outcomes, streamline operational processes, and ultimately deliver better patient care.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data manages and continuously expand our own API where our customers would integrate and utilize our omnichannel services. We also provide integration services as part of creating digital workflows where our customers have publicly exposed APIs providing access to internal data and services.
Supports electronic “card not present” payment integration to secure ecommerce payment gateways. This enables tracking and reconciliation of digital payments for the ease of the consumer, and improved collections for our customers.
Bidvest Data provides end to end complex WhatsApp for business solutions driven through API integrations. This includes all WhatsApp template sending, self help services, with view and request statements services, make payments, and chat to live agents.
Provides pre-defined menu driven structured conversation, generative AI with natural language processing, and seamless transition to live agent chat support for a unique customer experience across various messaging platforms.
Get answers to common questions about Api Integration