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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore the advantages, implementation strategies, and metrics for email tracking and reporting in enterprises. Optimize engagement and operational efficiency with Bidvest Data's solutions.
In the digital age, email remains one of the most vital communication tools for enterprises across South Africa. However, the effectiveness of email communication can often be difficult to measure. This is where email tracking and reporting come into play. This comprehensive guide explores the importance, functionalities, and advantages of implementing email tracking and reporting systems, designed specifically for the needs of large organizations.
Email tracking involves monitoring the delivery and engagement of emails sent within an organization or from an organization to clients. Reporting, on the other hand, provides an analytical overview of these engagement metrics, allowing businesses to evaluate the effectiveness of their email communication strategies.
Implementing email tracking systems presents various advantages that can significantly enhance communication strategies within enterprises:
Successfully leveraging email tracking requires a well-structured implementation strategy:
Various sectors, including financial services, healthcare, logistics, and government, can benefit from email tracking:
Banks and financial institutions use email tracking to ensure compliance and monitor customer communication efficiency for statements and updates.
Health service providers apply email tracking for patient communication, appointment reminders, and consent forms, ensuring timely follow-ups.
To gauge the effectiveness of email tracking, organizations should implement key performance indicators (KPIs) tailored to their objectives:
As email continues to evolve, tracking and reporting will become increasingly critical in demonstrating the value of communication efforts. For enterprises aiming to optimize interactions and achieve strategic goals, advanced email tracking and reporting solutions, such as those offered by Bidvest Data, will serve as indispensable tools in enhancing operational efficiency and driving business success.
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Get answers to common questions about EMAIL
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.