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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore the significance of configured SMS delivery in enterprise communication. Learn how to enhance customer engagement, operational efficiency, and compliance while leveraging Bidvest Data's SMS solutions.
In the fast-paced business environment of South Africa, effective communication is paramount. Configured SMS delivery offers enterprises a robust solution to streamline communication, enhance customer engagement, and ensure timely notifications across various operational facets. In this detailed guide, we explore the significance of SMS delivery in enterprise settings, its operational use cases, and how businesses can leverage Bidvest Data's SMS solutions for maximum benefit.
Configured SMS delivery involves tailoring SMS messages to meet specific operational requirements, enabling businesses to communicate effectively with their customers, employees, and partners. This flexibility ensures that messages are not only timely but also relevant, enhancing overall engagement and fostering stronger relationships.
Configuring SMS delivery can significantly enhance communication across various enterprise functions. Here are compelling reasons why your organization should adopt this technology:
Configured SMS delivery can be utilized across various sectors to improve efficiency and communication. Here are several industry-specific applications:
Banks and financial institutions use SMS to send transaction alerts, balance notifications, and updates on promotional offers directly to clients.
Service providers can configure SMS for billing reminders, service outages, and promotional campaigns, ensuring customer awareness and retention.
Healthcare facilities can send appointment reminders, test results, and other vital communications to patients through configured SMS delivery.
Logistics firms can keep clients updated on shipping statuses, delivery schedules, and any unexpected delays enhancing overall customer experience.
Implementing a configured SMS delivery system involves several key steps:
Configured SMS delivery is no longer just a communication tool—it's an essential part of enterprise infrastructure that enables companies to connect in meaningful ways. As technology evolves, the ability to harness SMS delivery will become increasingly vital for enterprise efficiency and customer satisfaction. By partnering with Bidvest Data, businesses can implement a tailored solution that not only meets their unique needs but also drives operational success in a competitive market.
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Get answers to common questions about Sms And Svsms
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.