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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how zero-rated SMS solutions can transform communication within your enterprise. Explore the benefits, implementation strategies, and real-world applications with Bidvest Data.
In the evolving landscape of corporate communication, South African enterprises are steadily recognizing the benefits of SMS solutions, particularly in the context of **zero-rated access**. This guide delves into the mechanisms, advantages, and best practices of implementing SMS solutions that leverage zero-rated access, thereby enhancing communication efficiency for corporate, medium-sized, and governmental sectors.
Zero-rated access refers to mobile data services that allow users to send and receive messages without incurring any data charges on their mobile plans. For enterprises, this development can drastically reduce overhead communications costs and expand accessibility to important messaging systems, especially in the context of rural areas and underprivileged communities.
For an SMS solution to be zero-rated, partnerships with mobile network operators are often essential, allowing specific messages or services to bypass data charges. This requires stringent compliance with the operators' terms and conditions, ensuring that the service provided aligns with regulatory guidelines.
Typically, enterprises configure their messaging systems through established gateways with mobile operators providing zero-rated services. Thus, when customers receive an SMS destined for them—such as an OTP, promotional content, or service alert—it is processed by the operator with no data cost to the end-user.
Integrating zero-rated SMS solutions into your existing communication strategy involves strategic planning and the right partnerships. Here are steps for implementation:
Numerous industries stand to benefit from implementing zero-rated SMS solutions:
Healthcare providers can send appointment reminders, test results, and medication reminders without imposing data costs on patients.
Banks can efficiently communicate with clients for transaction alerts, fraud warnings, and account updates, ensuring vital communications are received promptly.
Fostering effective communication strategies requires careful measurement of performance and engagement metrics post-implementation:
Bidvest Data offers comprehensive SMS solutions equipped with features like zero-rated access, ensuring your organization can communicate effectively and securely. Our services cater to various industries including healthcare, finance, logistics, and government.
As South Africa's trusted partner in enterprise communication, contact Bidvest Data today to discover the comprehensive options we offer for integrating SMS solutions with zero-rated access into your strategic framework.
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Get answers to common questions about Sms And Svsms
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.