Knowledge Hub
Sharing insights & actionable advice
Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
Please wait while we prepare your content...
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how mid-sized companies in South Africa can benefit from ERP systems. Explore essential features, compliance needs, and successful case studies of ERP implementations.
In the dynamic business landscape of South Africa, mid-sized companies must leverage technology to stay competitive and drive growth. An Enterprise Resource Planning (ERP) system serves as a crucial backbone for these organizations, integrating various business processes and facilitating efficient operations. This comprehensive guide delves into the essentials of selecting ERP systems tailored for mid-sized companies, from understanding their core functionalities to evaluating their scalability and compliance with local regulations.
ERP systems offer a centralized platform that allows mid-sized businesses to streamline operations, enhance data visibility, and improve decision-making processes. By integrating key business functions such as finance, human resources, supply chain, and customer relationship management, ERP solutions reduce operational silos and foster collaboration.
When considering ERP systems, mid-sized companies should look for specific functionalities that align with their operational goals. The following features are essential:
To effectively evaluate ERP solutions, mid-sized companies should engage in a structured selection process involving the following steps:
Several South African mid-sized companies have successfully implemented ERP systems, resulting in enhanced efficiency and growth. Here are a few examples:
A mid-sized manufacturing firm integrated an ERP system to streamline supply chain processes, achieving a 25% reduction in lead times and improved inventory management.
A retail company employed an ERP solution to enhance customer relationship management, resulting in a 30% increase in customer satisfaction ratings.
As mid-sized companies in South Africa adopt ERP systems, compliance with POPIA is paramount. Companies must ensure that their chosen systems feature advanced security practices, including data encryption, access controls, and the ability to generate compliance reports.
Get started today and see immediate results
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data manages and continuously expand our own API where our customers would integrate and utilize our omnichannel services. We also provide integration services as part of creating digital workflows where our customers have publicly exposed APIs providing access to internal data and services.
Supports electronic “card not present” payment integration to secure ecommerce payment gateways. This enables tracking and reconciliation of digital payments for the ease of the consumer, and improved collections for our customers.
Bidvest Data provides end to end complex WhatsApp for business solutions driven through API integrations. This includes all WhatsApp template sending, self help services, with view and request statements services, make payments, and chat to live agents.
Provides pre-defined menu driven structured conversation, generative AI with natural language processing, and seamless transition to live agent chat support for a unique customer experience across various messaging platforms.
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about Api Integration