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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore the significance of enterprise-grade SMS for transactional communication in South Africa. Discover its benefits, industry use cases, and best practices for implementation at scale.
In the fast-paced world of business communication, SMS has emerged as a vital tool for enterprise transactional communication. South African businesses, regardless of industry sector, require reliable and secure methods to convey critical transactional information. This guide will delve into the intricacies of enterprise-grade SMS for transactional purposes, highlighting its features, benefits, optimal use cases, and best practices for implementation.
Enterprise-grade SMS technology provides businesses with the capacity to send bulk SMS messages securely and efficiently. This form of SMS is specifically designed to manage high volumes of transactional messages, ensuring timely delivery while complying with various regulations, including POPIA (Protection of Personal Information Act).
Utilizing enterprise-grade SMS for transactional communication presents numerous advantages that enhance operational efficiency and customer engagement.
Enterprise-grade SMS is invaluable across various industries, catering to specific transactional communication needs:
Banks and financial institutions utilize SMS for alerting customers about transactions, account updates, fraud detection alerts, and more.
Healthcare providers send appointment reminders, medication refill notices, and test result notifications through secure SMS channels.
Successful implementation of enterprise-grade SMS requires strategic planning and adherence to industry best practices:
Selecting the right SMS service provider is crucial for successful enterprise-grade SMS implementation:
Enterprise-grade SMS stands as a compelling solution for businesses looking to optimize their transactional communication. By investing in a robust SMS platform, your organization can enhance customer engagement, streamline operations, and maintain compliance within the South African market. In a world where immediacy is key, SMS offers an unparalleled advantage in delivering critical information to stakeholders promptly and securely.
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Get answers to common questions about Sms And Svsms
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.