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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how Bidvest Data’s enterprise-grade delivery reporting for SMS and email can enhance your communication strategy. Track delivery rates, open rates, and compliance to optimize engagement.
Accurate delivery reporting is crucial for enterprises leveraging SMS and email communication. In today's competitive landscape, South African organizations require robust tracking methods that provide insights into message deliverability, open rates, and engagement metrics. Bidvest Data offers enterprise-grade delivery reporting solutions that empower businesses to optimize their messaging strategies and enhance customer engagement while ensuring compliance with relevant regulations.
Delivery reporting allows businesses to assess the effectiveness of their communication efforts across various channels. For enterprises, comprehensive reporting is not just about knowing whether a message was delivered; it's about understanding how messages are received and engaged with. Analytics derived from SMS and email delivery reports can direct marketing strategies, inform compliance checks, and refine customer service approaches.
When implementing delivery reporting, it’s essential to track specific metrics that can significantly impact your operations:
Bidvest Data’s delivery reporting solutions are built on an advanced technological foundation that ensures accuracy, reliability, and scalability for enterprise clients:
Our intuitive dashboard provides real-time insights and visual representations of delivery metrics, making it easier for decision-makers to analyze effectiveness and make informed adjustments.
Tailor your reporting parameters to focus on key performance indicators that matter most to your organization, ensuring that you are measuring outcomes that directly impact your business objectives.
Our API integration capabilities allow for smooth connectivity with your existing customer relationship management (CRM) systems and marketing platforms, enabling a unified approach to data management.
Operating within South Africa's regulatory framework requires a vigilant focus on compliance, especially concerning the Protection of Personal Information Act (POPIA). Our delivery reporting solutions are designed with compliance in mind:
To maximize the benefits of delivery reporting for SMS and email communication, enterprises should consider a structured implementation process:
Enterprises across South Africa have seen significant improvements in their communication strategies by leveraging Bidvest Data's delivery reporting solutions:
Improved their SMS delivery rates by 30% within three months through targeted engagement strategies driven directly from data insights.
Achieved a 25% increase in patient engagement after optimizing their email communication strategy based on open and click-through data.
Bidvest Data is committed to helping South African enterprises transform their communication strategies through effective delivery reporting for SMS and email. With our advanced solutions, compliance features, and detailed analytics, you can refine your outreach efforts, enhance customer relationships, and stay ahead in your industry.
Get started today and see immediate results
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.