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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore the importance of email failover and reporting capabilities for your enterprise. Ensure communication continuity and regulatory compliance with Bidvest Data's solutions.
In the fast-paced world of enterprise communication, the reliability and security of email systems play a critical role in maintaining business operations. For organizations operating within highly regulated sectors such as financial services, healthcare, and government, having robust email failover and reporting capabilities is essential. This guide delves into understanding how these features work, their significance, and how Bidvest Data can support your enterprise in achieving superior communication resilience.
Email failover is a backup operational process designed to maintain email communication when an organization’s primary email servers experience failures or outages. This ensures that business-critical communications are never interrupted, preserving both productivity and customer trust.
Reporting capabilities in enterprise email systems provide detailed insights into the performance, usage, and security of email communications. This is particularly important for compliance with regulatory frameworks such as POPIA, which mandates organizations to protect personal information.
Implementing effective email failover and reporting solutions demands strategic planning and execution. Below are critical steps enterprises should follow:
Various industries have unique demands for email continuity and oversight. Here are notable examples:
Banks require uninterrupted communication for transactions and customer inquiries, making failover solutions essential to maintain service levels and compliance.
Healthcare providers depend on email for secure communication of patient information. Failover instances assure compliance with data privacy regulations.
Adopting email failover and reporting capabilities should translate into quantifiable improvements. Enterprises should track various performance metrics to assess the effectiveness:
In an increasingly digital business landscape, implementing robust email failover and reporting capabilities is vital for enterprises looking to ensure continuous operations while adhering to compliance standards. Bidvest Data's solutions offer the resilience, security, and transparency that organizations need to thrive today and in the future.
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.