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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Learn how Bidvest Data's SVSMS service enhances SMS delivery reliability for enterprises, addressing common challenges and improving customer engagement.
In the digital age, the reliability of communication methods can significantly impact operational efficiency and customer engagement. As enterprises increasingly rely on SMS for marketing, notifications, and transactional communications, the need for dependable messaging solutions becomes paramount. Bidvest Data's SVSMS (Secure Verified SMS) service enhances SMS delivery reliability by leveraging advanced verification and security features, making it an essential tool for South African businesses looking to improve their messaging outcomes.
SVSMS stands for Secure Verified SMS, a specialized service designed to ensure that SMS messages sent from businesses are delivered securely and reliably. Unlike standard SMS, SVSMS provides enhanced features that address common issues like SMS spoofing and delivery failure, making it a suited choice for enterprise-level communication.
For enterprises in South Africa, reliability in communication is crucial. Effective messaging can drive customer engagement, inform stakeholders, and facilitate seamless operations. In sectors like financial services, healthcare, and logistics, the consequences of unreliable SMS can be severe, resulting in lost opportunities, decreased customer satisfaction, and potential reputational damage.
Businesses often encounter several challenges when using traditional SMS systems:
Bidvest Data's SVSMS service tackles these challenges through an array of innovative solutions that improve both the reliability of SMS delivery and the trustworthiness of messages being sent.
Several enterprises across South Africa have successfully implemented SVSMS, leading to remarkable outcomes:
This financial institution integrated SVSMS for sending account alerts and promotional messages, resulting in a 50% improvement in delivery rates and a significant reduction in customer complaints about non-receipt.
A major healthcare provider leveraged SVSMS for patient reminders and appointment confirmations, achieving 90% patient engagement rates and improving overall care compliance.
Implementing SVSMS within your enterprise is a straightforward process. Here’s how to get started:
Enhancing the reliability of SMS through SVSMS is essential for South African enterprises aiming to optimize their communication strategies. By adopting SVSMS, organizations can mitigate risks associated with traditional SMS, foster customer trust, and ensure that critical messages reach their intended audience effectively.
Contact Bidvest Data today to learn more about how SVSMS can transform your messaging capabilities and enhance the reliability of your communication.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about Sms And Svsms
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.