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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Maximize operational efficiency with Bidvest Data's email service featuring integrated failover to alternative channels, ensuring uninterrupted communication for your enterprise.
In today's fast-paced business environment, seamless communication is crucial for maintaining operational efficiency and ensuring client satisfaction. Bidvest Data's advanced email service stands out by offering integrated failover capabilities to the next available channel. This ensures uninterrupted communication pathways for enterprises, allowing them to connect with clients, stakeholders, and team members without disruption.
Integrated failover is a mechanism that automatically reroutes communication through alternative channels when a primary message delivery fails. For large corporations operating in sensitive sectors like finance, healthcare, and government, maintaining communication continuity is essential. By integrating failover capabilities, businesses can prevent communication lapses that may lead to lost opportunities and client dissatisfaction.
For organizations where timely and secure communication is paramount, an email service with integrated failover provides numerous advantages:
Implementing an email service with failover capabilities involves several strategic steps to align it with your enterprise communications strategy:
Numerous enterprises across South Africa have successfully leveraged our email service with integrated failover:
A leading bank reduced client communication response times by 60% after adopting our email service, ensuring messages were always delivered, even during outages.
A healthcare provider improved patient appointment confirmations by utilizing SMS failover, significantly enhancing patient engagement and overall satisfaction rates.
In a world where communication is key to success, an email service equipped with integrated failover to alternative channels is not just an enhancement but a necessity for enterprises keen on maintaining resilience and operational effectiveness. With Bidvest Data, our commitment is to provide solutions that ensure your business can communicate effortlessly and efficiently, regardless of any potential disruptions.
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Get answers to common questions about EMAIL
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.