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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore various factors influencing the cost of transactional SMS communication services. Gain insights into pricing trends, benefits, and strategies for optimizing messaging budgets tailored for South African enterprises.
In the dynamic landscape of corporate communication, transactional SMS has emerged as an essential tool for businesses across various sectors in South Africa. From financial notifications to operational alerts, transactional SMS communication ensures timely and reliable dissemination of crucial information. This comprehensive guide delves into the cost structures associated with transactional SMS communication services, helping enterprise decision-makers to make informed budgeting and procurement choices.
Transactional SMS communication plays a vital role in enhancing customer engagement, improving operational efficiency, and maintaining regulatory compliance. Enterprises rely on this communication channel for various purposes, such as:
The cost of transactional SMS services can vary significantly based on several key factors, which decision-makers must understand to effectively predict expenses. Here are some critical components that influence pricing:
One of the most significant factors impacting transactional SMS costs is the volume of messages sent. Generally, the higher the number of messages, the lower the cost per message due to volume discounts. Typical pricing structures include:
Costs may also differ based on the destination of the SMS. Sending messages to local numbers is often cheaper than international ones, and some providers may charge higher rates for specific networks or regions. Understanding your target demographics will help in budgeting accurately.
Transactional SMS can include various types of messages, such as simple text notifications or rich content SMS (RCS). While standard text messages are cheaper, rich content may incur additional charges. Enterprises need to evaluate the ROI implications of each type depending on their communication strategy.
In South Africa, transactional SMS pricing can range from approximately ZAR 0.10 to ZAR 1.00 per SMS, depending on the factors mentioned above. Here are indicative pricing trends:
An in-depth understanding of transactional SMS costs allows enterprises to:
For South African enterprises, transactional SMS communication remains a powerful tool for enhancing customer engagement and operational efficiency. Understanding the cost structures associated with these services is crucial for IT decision-makers, compliance officers, and procurement managers. By effectively analyzing volumes, geographic areas, content types, and potential bulk pricing, enterprises can make informed decisions that balance cost-effectiveness with communication needs.
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Get answers to common questions about Transactional Communication
We set up and generate transactional communication at scale, accepting diverse data streams, managing template libraries, and supporting business rules and error handling. Projects are developed in UAT and PROD environments following agile methodologies with JIRA support. We facilitate large batch processing via secure data transfer and accommodate small batch or singular sending via API. We generate content for multiple delivery channels, implementing failover where needed.
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
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