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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore the benefits and implementation strategies of cost-effective zero-rated SMS messaging for enterprises in South Africa. Drive customer engagement and optimize communication costs.
In the competitive landscape of South African telecommunications, enterprises are continuously seeking ways to optimize communication costs while enhancing engagement with customers and stakeholders. Zero-rated SMS messaging offers a compelling solution. In this comprehensive guide, we explore what zero-rated SMS messaging is, how it works, and the significant advantages it can provide for your organization, including enhanced customer engagement and improved operational efficiency.
Zero-rated SMS messaging refers to messages sent to customers that are not charged against the recipient's data or SMS package. This service allows enterprises to send critical information without the recipient incurring costs, encouraging participation and ensuring essential communications reach their intended audience.
Leveraging zero-rated SMS messaging can provide enterprises with a variety of distinct advantages:
Zero-rated SMS messaging can drive customer engagement by allowing organizations to send promotional offers, updates, alerts, and confirmations without it costing their clients.
Using zero-rated SMS can ensure customers receive critical communications, such as alerts about service disruptions or health notifications, without concern for data costs.
Implementing a successful zero-rated SMS messaging strategy requires careful planning and adherence to best practices:
Various industries within South Africa have successfully implemented zero-rated SMS messaging:
Hospitals and clinics utilize zero-rated SMS to send appointment reminders and health alerts without charging patients, improving attendance and engagement.
Banks provide zero-rated SMS alerts regarding account statements and transaction confirmations, ensuring customers stay informed without incurring extra costs.
As businesses in South Africa navigate a highly competitive landscape, adopting cost-effective zero-rated SMS messaging is essential for ensuring efficient communication that doesn't impose financial burdens on customers. By leveraging this powerful messaging solution, enterprises can enhance customer relationships, drive engagement, and contribute to greater operational success.
Implementing zero-rated SMS messaging can set your organization apart from competitors. Contact Bidvest Data to learn how our solutions can enhance your business communications.
Get started today and see immediate results
Get answers to common questions about Sms And Svsms
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.