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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover the comprehensive guide on configuring SMS delivery for your business. Learn about best practices, step-by-step configurations and success stories to enhance your communication strategy.
As businesses increasingly rely on instantaneous communication, configuring SMS delivery has become a critical component of effective engagement strategies. This guide aims to break down the intricacies behind SMS delivery configuration, especially tailored for enterprises seeking to enhance customer interaction and streamline communication workflows through Bidvest Data’s robust SMS solutions.
SMS delivery involves sending short text messages via mobile networks to recipients’ devices. Due to the speed and simplicity of SMS, it remains a preferred method for companies to communicate critical information, promotional messages, and customer support — especially within regulated industries such as finance, healthcare, and government.
Proper configuration of SMS delivery systems ensures compliance, enhances user experience, and ultimately increases customer satisfaction. For enterprises, it is vital to customize these systems to manage different operational needs and to maintain high delivery success rates.
Configuring SMS delivery may seem daunting, but understanding the process can make it manageable. Here are the key steps:
To effectively utilize SMS delivery configurations, consider implementing the following best practices:
Various sectors have successfully configured SMS solutions to improve communication. Here are a few noteworthy examples:
Banks utilize SMS for transaction alerts and reminders, enhancing customer trust and minimizing fraud incidents with prompt notifications.
Healthcare providers send appointment reminders and test results, improving patient attendance and engagement while ensuring compliance with health regulations.
Configuring SMS delivery is not just about technology; it's about strategic communication that meets the needs of your customers while enhancing operational efficiency. By implementing the steps outlined in this guide and adhering to best practices, businesses can maximize their SMS investment and drive substantial engagement and growth.
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Get answers to common questions about Sms And Svsms
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford