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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore compliance in zero-rated email services and learn how South African enterprises can effectively communicate under POPIA while enhancing user accessibility.
In today's digital communications landscape, understanding compliance in zero-rated email services is essential, especially for South African enterprises navigating the complexities of operational requirements and regulatory frameworks. This guide delves into what zero-rated email services are, their importance in compliance frameworks, particularly under the Protection of Personal Information Act (POPIA), and how businesses can leverage these services to enhance communications while remaining legally compliant.
Zero-rated email services refer to email solutions that users can access without incurring data charges on mobile networks. This service is particularly vital in South Africa, where data affordability can significantly impact users' access to information. For enterprises, adopting zero-rated email solutions offers a strategic advantage in reaching clients, stakeholders, and government entities without financial barriers.
Compliance with the Protection of Personal Information Act (POPIA) is crucial for businesses using zero-rated email services to communicate sensitive information. POPIA emphasizes the importance of protecting personal data, mandating businesses to implement sufficient security measures and transparent processes when handling personal information.
Integrating zero-rated email services within your compliance strategy offers multiple advantages, crucial for operational effectiveness:
While zero-rated email services provide significant advantages, businesses must remain aware of potential challenges:
In conclusion, zero-rated email services represent a significant opportunity for South African enterprises to enhance communication while ensuring compliance with POPIA. By implementing robust compliance measures, businesses can leverage these services to connect with stakeholders, embrace data protection, and promote inclusion within the digital landscape. Continuous evaluation of processes and strategies will ensure that enterprises not only meet current compliance requirements but also adapt to future regulatory developments.
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about EMAIL
Discover our comprehensive solution features designed to transform your business communication experience

We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.

PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.

Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.

Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.

Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.

Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.