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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover essential compliance guidelines for SMS and email template sending in South Africa. Learn how to meet POPIA and ECTA requirements effectively.
As businesses in South Africa increasingly rely on SMS and email for communication, ensuring compliance with regulations becomes vital. This is particularly true for industries like financial services, healthcare, and government, where sensitive information is frequently handled. This comprehensive guide delves into the compliance frameworks governing SMS and email communications, providing essential insights for enterprise decision-makers.
Compliance for SMS and email communications primarily revolves around regulations focused on data protection and privacy. In South Africa, two major frameworks are pertinent: the Protection of Personal Information Act (POPIA) and the Electronic Communications and Transactions Act (ECTA).
To uphold compliance while using SMS and email templates, enterprises should adhere to several best practices:
Compliance is essential for several reasons:
To facilitate compliance, enterprises can employ various technologies that enhance compliance workflows for SMS and email template sending:
Use compliance management software that tracks consents, logs communications, and provides real-time alerts for compliance infringements.
Implement systems that let you create, store, and manage compliant templates for SMS and email communications, ensuring consistency and adherence to guidelines across all departments.
In conclusion, compliance for SMS and email template sending is a critical component of modern business communication. By understanding regulatory requirements, implementing best practices, leveraging technology, and ensuring continuous monitoring, enterprises can mitigate compliance risks and foster strong customer relationships.
Bidvest Data offers comprehensive solutions geared towards ensuring compliance in your SMS and email communications. Contact us today to learn about our services tailored for South African enterprises!
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Get answers to common questions about Transactional Communication
We set up and generate transactional communication at scale, accepting diverse data streams, managing template libraries, and supporting business rules and error handling. Projects are developed in UAT and PROD environments following agile methodologies with JIRA support. We facilitate large batch processing via secure data transfer and accommodate small batch or singular sending via API. We generate content for multiple delivery channels, implementing failover where needed.
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience











