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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore Bidvest Data's integrated communication and transactional communication solutions designed specifically for healthcare providers in South Africa. Improve patient engagement, compliance, and operational efficiency.
In the healthcare sector, effective communication is essential for enhancing patient care, ensuring regulatory compliance, and streamlining operational processes. Bidvest Data’s specialized communication and transactional communication solutions provide healthcare providers in South Africa with the tools necessary to improve patient interactions, engage with stakeholders, and deliver critical information efficiently and securely.
Communication within healthcare settings affects not only patient satisfaction but also patient outcomes. With the rise of digital communication channels, healthcare providers must adopt a multi-faceted approach to communication that integrates various platforms for optimal efficiency. This includes the use of SMS notifications, email alerts, and secure messaging apps to ensure critical messages reach patients and healthcare professionals in a timely manner.
Transactional communication refers to the automated messages that facilitate important interactions with patients. These include appointment confirmations, reminders, test results notifications, and billing statements. Effective transactional communication systems not only engage patients but also ensure that they receive essential information in a timely manner, improving the overall patient experience.
API integration is a powerful feature that allows healthcare providers to connect their existing systems (like EMR/EHR) with Bidvest Data’s communication solutions. By harnessing API capabilities, healthcare providers can manage interactions across multiple touchpoints seamlessly and efficiently.
Numerous healthcare providers in South Africa have successfully implemented Bidvest Data’s communication solutions, witnessing considerable improvements in patient engagement and operational efficiency. For example, a leading hospital network reduced appointment no-shows by 30% after deploying automated SMS reminders, confirming the efficacy of timely communication.
Patient engagement success rate
Decrease in call center inquiries
Operational efficiency improvement
Implementing effective communication and transactional communication solutions is critical for healthcare providers looking to enhance patient experiences and operational workflows. Bidvest Data offers tailored solutions designed to meet the unique needs of healthcare providers across South Africa.
Transform your operational capabilities and enhance patient care with Bidvest Data's communication solutions. Contact us today to schedule a consultation.
Get started today and see immediate results
Get answers to common questions about Transactional Communication
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
We set up and generate transactional communication at scale, accepting diverse data streams, managing template libraries, and supporting business rules and error handling. Projects are developed in UAT and PROD environments following agile methodologies with JIRA support. We facilitate large batch processing via secure data transfer and accommodate small batch or singular sending via API. We generate content for multiple delivery channels, implementing failover where needed.
Discover our comprehensive solution features designed to transform your business communication experience
