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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Transform your healthcare communication with Bidvest Data's specialized email and messaging solutions designed for South African providers, ensuring compliance, security, and enhanced patient engagement.
In the ever-evolving landscape of healthcare, the ability to communicate effectively and securely with patients and between care teams is paramount. For South African healthcare providers, Bidvest Data offers a suite of specialized communication and email solutions designed to enhance patient engagement, ensure compliance with local regulations, and streamline operational workflows.
Healthcare communication is not just about exchanging information; it encompasses everything from appointment reminders and health alerts to sensitive discussions regarding a patient’s medical condition. A robust communication system can significantly improve patient satisfaction, adherence to treatment plans, and outcomes, while also ensuring that healthcare providers comply with the Protection of Personal Information Act (POPIA).
Bidvest Data offers an array of email communication solutions tailored specifically for healthcare environments. These solutions empower healthcare providers to send secure and compliant emails, including patient notifications, test results, and appointment confirmations.
Our email solution leverages advanced encryption mechanisms to protect sensitive patient information, ensuring compliance with national healthcare regulations and instilling trust among patients.
Automate appointment reminders, test result notifications, and health tips to engage patients, reducing no-shows and improving overall healthcare delivery.
In addition to email, Bidvest Data provides an integrated suite of communication tools, from SMS and WhatsApp Business to self-service chat solutions, facilitating seamless interaction between healthcare providers and their patients.
Utilizing multiple channels of communication allows healthcare providers to reach patients where they are most comfortable while maintaining a cohesive approach to information delivery, such as:
With the rise of regulatory requirements, especially around data protection, having a compliant communication system is essential. Bidvest Data’s communication solutions not only adhere to POPIA standards but also feature regular updates and audits to ensure ongoing compliance.
From end-to-end encryption to comprehensive user authentication protocols, our solutions prioritize the security and confidentiality of patient data, enabling healthcare providers to focus on delivering quality care without the burden of compliance fears.
Healthcare providers leveraging Bidvest Data's communication solutions have reported transformative improvements in service and patient engagement. For instance, a leading clinic in Gauteng achieved a 40% reduction in missed appointments through automated SMS reminders and patient follow-ups via email.
Empower your healthcare practice with Bidvest Data's comprehensive communication and email solutions designed specifically for the unique challenges of the healthcare sector. Whether you’re aiming to enhance patient engagement, streamline operations, or ensure regulatory compliance, our tools can scale to meet your needs.
Contact us today to schedule a consultation and discover how Bidvest Data can elevate your communication capabilities, ensuring better patient experiences and operational efficiency.
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Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
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