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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how to book a quote for WhatsApp transactional communication services with Bidvest Data. Ensure efficiency, security, and compliance in customer interactions.
In the fast-paced world of enterprise communication, efficient customer engagement is paramount. WhatsApp has become a leading channel for businesses to connect with their customers, offering a versatile platform for transactional communications such as order confirmations, payment notifications, and service alerts. This guide provides a comprehensive overview of how enterprises can book a quote for WhatsApp transactional communication services through Bidvest Data, ensuring seamless integration and compliance.
Transactional communications refer to messages exchanged between a business and its customers that are triggered by user actions or events. These messages are critical in maintaining customer engagement and delivering timely information. Here are some common uses:
Adopting WhatsApp for transactional communication offers several advantages for enterprises:
Before reaching out for a quote, assess your organization's unique needs. Consider factors such as:
Reach out to the Bidvest Data sales team through our website or direct contact channels. Provide preliminary details about your requirements to facilitate a tailored response.
"Our expert team will work closely with you to understand your needs and create a personalized quote that aligns with your business objectives."
Upon analysis of your input, our team will provide a detailed quote outlining costs, scalability options, and features included in the service. Ensure you review the following aspects:
Once you are satisfied with the quote, confirm your booking through our straightforward online process or via direct communication with our sales representative. Our implementation team will then coordinate with you to get started.
When you choose Bidvest Data as your WhatsApp transactional communication provider, you benefit from:
Booking a quote for WhatsApp transactional communication services with Bidvest Data empowers your organization to enhance customer interactions, streamline operations, and maintain compliance with regulatory standards. As South Africa's leading provider in enterprise communication solutions, we are equipped to fulfil your unique requirements and drive your business success.
Get started today and see immediate results
Get answers to common questions about Whatsapp For Business
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Structured menu driven chatbot supported with AI and natural language processing, incorporating selection lists, click buttons and short cut keys. Language options, where the end user can select to be serviced in a predefined language of choice.
Our omnichannel service includes the delivery of large file batch WhatsApp template messages. A single file drives channel selection, including WhatsApp template messaging. Where Bidvest Data manages the self-help WhatsApp service, the messages can be distributed on this channel, or an alternative WhatsApp number can be created for bulk delivery of outbound template messages.
Seamless handing over to a live agent for chat support on our live agent chat portal and handing back to chatbot mode once the query has been resolved.
End user access to account information driven through API or as part of our document archive platform, and delivered inline as data, PDF, or access to a personalized unique microsite through URL, for a rich content service environment.
Supports electronic “card not present” payment integration to secure ecommerce payment gateways. This enables tracking and reconciliation of digital payments for the ease of the consumer, and improved collections for our customers.