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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how automation in Short Variable SMS (SVSMS) messaging solutions can enhance engagement, reduce costs, and streamline operations for South African enterprises. Explore Bidvest Data's innovative technology.
In an era where speed and efficiency are paramount, South African enterprises are increasingly turning to automation in Short Variable SMS (SVSMS) messaging solutions. By leveraging automation, businesses can enhance customer engagement, streamline communication processes, and reduce operational costs. In this in-depth guide, we will explore the benefits of automation in SVSMS messaging, its practical applications, and how Bidvest Data's solutions enable businesses to thrive in the competitive landscape of modern communication.
SVSMS, designed for delivering dynamic text messages of varying lengths, caters to diverse messaging requirements. Unlike traditional SMS, which focuses on static content, SVSMS allows enterprises to customize messages based on customer data and interactions. This capability facilitates tailored communication, enhancing the overall customer experience.
Automation plays a critical role in enhancing the effectiveness and efficiency of SVSMS messaging solutions. By automating routine communication tasks, enterprises can allocate resources more strategically, focusing on high-impact activities that drive business growth.
To maximize the benefits of automation in SVSMS messaging, South African enterprises should adopt the following best practices:
Many enterprises across South Africa have successfully implemented automation in their SVSMS messaging solutions, achieving significant benefits. Here are a couple of notable examples:
This institution automated their transaction alerts via SVSMS, leading to a 40% increase in customer engagement and a reduction in support calls by 25%.
By automating appointment reminders through SVSMS, the provider improved patient attendance rates by 30% and streamlined their scheduling processes.
As automation continues to reshape the communication landscape, embracing automated SVSMS messaging solutions will be critical for South African enterprises looking to enhance customer engagement, streamline operations, and stay competitive in their respective markets. Bidvest Data provides state-of-the-art SVSMS messaging solutions integrated with robust automation capabilities to help your enterprise meet operational demands and exceed customer expectations.
Contact Bidvest Data today to learn how our automation-enabled SVSMS messaging solutions can drive your business forward.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about Sms And Svsms
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.