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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore how Bidvest Data's automation in SMS & SVSMS facilitates the creation of personalized microsites, enhancing customer engagement and driving conversions through targeted messaging strategies.
In today's digital-first world, businesses are continually seeking innovative ways to engage their customers, streamline operations, and enhance overall communication strategies. Automation in SMS and SVSMS (Smart Value SMS) presents a unique opportunity for enterprises to create personalized microsites that cater to the specific needs and preferences of their customers. This guide delves into the benefits, best practices, and implementation strategies for leveraging SMS automation to boost customer engagement through personalized microsites.
SMS automation refers to the use of software tools that enable businesses to automate the sending of text messages to customers or prospects. This includes transactional messages, promotional content, and customer service communications. SVSMS takes it a step further by incorporating value-driven content, allowing businesses to deliver more than just a message - they provide meaningful interactions tailored to the user's needs.
Personalized microsites serve as dedicated landing pages that offer tailored experiences based on the visitor's preferences and behaviors. By integrating SMS automation and SVSMS, organizations can create links in their SMS messages that direct users to personalized microsites, enhancing engagement dramatically.
Implementing SMS automation powered by personalized microsites requires a strategic approach. Here are some best practices to consider:
Several industries have successfully leveraged SMS automation and personalized microsites for improved customer engagement. Here are a few examples:
Retailers can send personalized SMS offers directly to customers based on their purchasing history and preferences, guiding them to customized product microsites with relevant promotions.
Healthcare providers can send SMS reminders for appointments that link to personalized microsites where patients can manage their bookings and access relevant health information.
Tracking the success of your SMS automation and personalized microsites is essential for continuous improvement. Key metrics to keep an eye on include:
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about Sms And Svsms
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.