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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore the benefits of automating communications with integrated failover email solutions. Learn implementation strategies, key features, and success stories tailored for South African enterprises.
In an increasingly digital and interconnected world, automating communications effectively is no longer just a competitive advantage, but a necessity for enterprises. Integrated failover email systems provide the reliability, redundancy, and operational efficiency crucial in maintaining consistent communication channels. This guide explores the intricacies of automating communications using integrated failover email, highlighting implementation strategies, key benefits, and industry applications that cater to South African enterprises.
Integrated failover email solutions are designed to automatically switch to a secondary email server when the primary one experiences issues, ensuring uninterrupted communication. This mechanism maintains engagement with clients and stakeholders, thereby reinforcing the organization’s reliability even during unforeseen disruptions.
Automating communications is fundamental for enhancing operational efficiency and improving customer experience. Here are some compelling reasons for enterprises to consider this approach:
Implementing an integrated failover email system involves several strategic steps. Here’s a step-by-step approach your enterprise can follow:
To maximize effectiveness, businesses should consider integrating integrated failover email solutions with other enterprise communication tools such as SMS platforms, CRM systems, and project management applications. This can facilitate a seamless communication ecosystem that supports operational agility.
A leading South African financial services company implemented an integrated failover email system to enhance their customer communication infrastructure. Prior to this, they faced challenges with email downtime affecting client correspondence, leading to lost business opportunities. After deploying the new solution, they reported a 90% reduction in email-related downtime, translating to improved customer satisfaction and retention rates.
Improvement in email delivery success rates
Increase in team productivity due to reduced interruptions
Automating communications through integrated failover email solutions is crucial for enterprises looking to enhance reliability and efficiency in their communication strategies. As the business landscape continues to evolve, investing in robust, automated communication systems become imperative for maintaining competitiveness and meeting the expectations of clients and stakeholders in South Africa.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about EMAIL
Discover our comprehensive solution features designed to transform your business communication experience

We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.

PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.

Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.

Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.

Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.

Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.